Support tools
Live chat, help desk and the people behind them. Players judge you on how fast you answer when a withdrawal is pending. Most licences also expect a complaints process you can prove.
- What it costs
- Per agent seat each month. The software is cheap. The staff are the cost.
- How long
- Days for the tool, weeks to hire and train.
- The mistake
- Outsourcing support to a team that cannot see the player's account and can only say "please wait".
Nobody here has earned a pick or a review yet.
See all 13 in this categoryEveryone we know of, with links to what real people say about them.